Safety Visits


Having a working smoke alarm in conjunction with a home escape plan will greatly increase your chances of getting out safely if a fire occurs in your home. Every second counts.

What is a Safety Visit?

A Safety Visit assists people to reduce their risk of an accidental fire in the home and to safely escape in the event of a fire occurring.

During your Safety Visit, we will attend your home and check that you have working smoke alarms, that they are in good working condition, and are installed in suitable areas. If you do not have one, firefighters will install a long-life battery-powered smoke alarm as well as replace existing smoke alarm batteries all at no cost.

With your permission, firefighters will also ask you to show us around your home and property. This will allow us to give you personalised fire safety information including, but not limited to;

Firefighters will also provide advice on a fire escape plan in the event of a fire occurring in your home and how to call Triple Zero (000) to report emergencies.

How can I organise a Safety Visit?  

If you or someone you know would benefit from a Safety Visit, please contact your local Fire Station.

Who might benefit from a Safety Visit? 

Everyone can benefit from a Safety Visit, however there are people within our communities that are statistically at higher risk of incidents occurring, including:

  • Over 65’s.
  • Those who live alone.
  • People with limited mobility, hearing impairments or vision impairments.
  • Residents who are supported by carers, family and friends.
  • And anyone with English as a second language.