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Contact details

In an emergency call Triple Zero (000)

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  • Emergencies

    Telephone: Triple Zero (000)
    TTY: 106 (hearing / speech impaired)

  • Head Office and general enquiries

    Address: Level 10, 227 Elizabeth Street , Sydney NSW 2000
    Postal address: PO Box A249, Sydney South NSW 1232
    Tel: 02 9265 2999 
    Fax: 02 9265 2988
    Business hours: 9am to 5pm Mon - Fri
    Email:

  • Other contacts

  • Fire safety concerns 
    For all concerns regarding building fire safety compliance.
  • Recruitment and training
    Retained recruitment, Permanent recruitment and State Training College.
  • For Community
    Home fire safety enquiries, building fire safety concerns.
  • For Schools
    Interested in having firefighters come to your school to deliver an education program?
  • For Business
    Structural fire safety, building inspections and compliance, commercial training, finance, sponsorship, filming requests.
  • Operational units
    Specialised Operations, Operational Communications, Logistics Support, Fire Investigation Research, Bushfire/Natural Harzards, Hazardous Materials Response, Rescue.
  • Corporate services
    Head office, general enquiries, compliments and complaints, finance.
  • Media enquiries
    For general and operational media enquiries and resources.
  • Merchandise
    All merchandise enquiries.
  • Right to Information Officer
    Contact details and application form.