Intranet access and help desks
Intranet and email access
The FRNSW Intranet, Station Portal and Employee Self Service is available remotely by logging into https://remote.fire.nsw.gov.au
Outlook webmail can be accessed here: http://email.fire.nsw.gov.au
Multi Factor Authentication: For information about how to pre-register for Multi-Factor Authentication to protect you and your information from cyber-attacks, see the MFA toolkit on the FRNSW intranet.
Internal help desks
IT Service Desk
Phone: 02 9265 2833
Email: servicedesk@fire.nsw.gov.au
Hours: Mon-Fri 8am to 5pm
HR Helpdesk
Phone: 02 9265 3900
Hours: Mon-Fri 9am to 5pm