1. Home
2. About us

Who we are

Our purpose

We are here to protect the irreplaceable.

We educate the community to help prevent incidents from happening and prepare them for action when they do.

We train to get it right.

We’re ready.

Ready for any emergency.

Anytime. Every time.

We respond fast.

We serve with courage, with care and without judgement.

We help anyone, anywhere, anytime.

We are Fire and Rescue NSW and we are PREPARED FOR ANYTHING.

Overview

Fire and Rescue NSW (FRNSW) is the State Government agency responsible for the provision of fire, rescue and hazmat services in cities and towns across New South Wales in accordance with the Fire and Rescue NSW Act 1989 [external link], the State Emergency and Rescue Management Act 1989 [external link] and other related legislation. FRNSW is one of the key agencies involved in the response phase of most emergency or disaster events throughout NSW.

FRNSW is one of the world’s largest urban fire and rescue services and is the busiest in Australia. Our overriding purpose is to protect the irreplaceable.

Our highly-skilled fire officers and support staff provide rapid, reliable help in emergencies, 24 hours a day, seven days a week. Our aim is to save lives and reduce the number of injuries caused by emergencies and disasters. We also protect the environment and minimise damage to property, including major infrastructure. In partnership with the community and other emergency services, we strive hard to prevent emergencies while planning and training to deal with those that do occur.

FRNSW has its Headquarters and Logistics Support Centre at 1 Amarina Ave, Greenacre NSW; Operational Communication Centres at Alexandria and Newcastle; Emergency Services Academy at Orchard Hills; a network of 335 fire stations across the State, a fleet of 739 firefighting and support vehicles.

FRNSW currently has 6822 Firefighters; approximately 4666 Community Fire Unit Members and 515 Administrative and Trades Staff working together to help anyone, anywhere, anytime.