Media Enquiries

For urgent operational matters

Business hours: Available 24/7 including public holidays

If you have an urgent operational query, please call 0418 181 000. The on-call media officer will only respond to operational matters. 

Please do not send SMS’s to this number, they will not be answered.  

  • Phone: 0418 181 000
  • International: +61 418 181 000

For general media enquiries during business hours

Business hours: Monday - Friday, 8am - 5pm

If you've sent your email during business hours, the Fire and Rescue NSW Media Team will endeavour to get back to you as soon as possible. 

Bushfire and Grass Fire Media Enquiries

The NSW Rural Fire Service is the lead agency for incidents relating to bush and grass fires.

For further information including contacts for NSWRFS Media Unit, click here.

Resouces for journalists

Resources for journalists can be found here.