Emergency Helpers - Early Childhood Emergency Program

It is important that every person understands how and when to call for emergency services, regardless of age. Early childhood settings provide the perfect platform for important educational messages and provide a safe learning environment for children to understand these messages. It is often the case that children are responsible for dialling Zero Zero Zero in an emergency and become solely responsible for directing the ambulance.

The Emergency Helpers Program aims to prepare children between the ages of 3-5 years for emergency situations. This free electronic program includes the following program lessons:

  • How to identify an emergency service worker
  • The number to call in an emergency
  • The importance of learning their home address

Teacher Resource Booklet

The teacher resource booklet can be used to deliver the emergency helpers program and contains the following lessons:

  • Asking for help
  • Recognising emergency service workers and the difference between paramedics, police and fire
  • The number to call in an emergency - Triple Zero (000)
  • Knowing where you live

Download the Teachers Resource Kit booklet (PDF, 1.36MB)


A set of 12 flashcards (A4 in size) can be used as visual teaching aids to assist teachers explain the difference between ambulance, police and fire. Topics include uniforms, equipment and vehicles.

Download the Flashcards (PDF, 1.43MB)

Games and activities

For information on how to play the emergency services memory card game download our Tips for role play and games. (PDF, 736KB)